Terms & Conditions

Last updated: July 2026

1. Service Agreement

By using DineBoard, you agree to these terms. DineBoard provides a SaaS platform for restaurant management including ordering, booking, payments, and AI chatbot services.

2. Subscription & Billing

Subscriptions are billed monthly or annually via Razorpay. A 14-day free trial is provided. After the trial, the selected plan will be charged automatically. Commissions apply to all orders and bookings as per the selected plan.

3. Commission Structure

DineBoard charges a commission on every order and booking processed through the platform, regardless of whether the restaurant uses the platform's Razorpay or their own. Commission rates vary by plan (Starter: 5%, Pro: 3%, Enterprise: 1.5%).

4. Data Ownership

Restaurant data (menu, orders, bookings, customer info) belongs to the restaurant owner. Upon account termination, data can be exported within 30 days.

5. Service Availability

DineBoard targets 99.9% uptime. Scheduled maintenance will be communicated 48 hours in advance. We are not liable for downtime caused by third-party services (Razorpay, Wati, AWS).

6. Termination

Either party may terminate the service with 30 days notice. Upon termination, the restaurant's subdomain and data will be retained for 30 days for export.